Initiate Appointment Reminder Campaign

 

Input the patient's appointment information below

Start Here!

Click on a date to see all available times.

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Merchandise Pick-Up Form

 

Fill out this form to send a patient a text or email informing them their glasses/contacts are ready for pickup.

Merchandise Pick-Up Form

 

 

Manual Cancellation

 

 

Did someone cancel an appointment by phone, text or some way other than through the usual email method? If so, then put their information in here to stop the appointment reminder campaign and to send them a 'Reschedule Your Appointment' email or text.

 

 

Feedback Survey/Recall Manual Entry

 

 

This would be necessary if someone had an appointment but it wasn't scheduled through this appointment scheduler. If this is the case, fill out the respective forms below:

 

Send Patient a Feedback Survey

Use this form to manually send a patient a service survey email. Do NOT fill this out if they were booked with the above appointment scheduler and made their appointment.

 

Add Patient to Recall Campaign

Entering a patient's information here will put them in the Recall Campaign. They will be sent an email prompting them to re-book 12 months from the time they are entered here. You will be emailed 1 month after that, prompting you to follow up with the patient if they did not re-book. IF YOU WANT THEM TO BE SENT THE RECALL EMAIL ON AN EARLIER DATE, ENTER THE DATE IN THE LAST FIELD, OTHERWISE LEAVE IT BLANK!

 

Danville Optometric Group • 3464 Camino Tassajara • Danville, California • 94506 • (925) 736 4911